Customer Service Advisor

Location Ipswich
Discipline: Plant Hire, Tool Hire, Powered Access, Agricultural, Heavy Plant, Construction Plant
Associated job titles: Senior Parts Consultant, Trade Counter Assistant , Sales Consultant, Plant/Rental Administrator , Internal Telesales, Hire Coordinator, Hire Controller, Hire Administrator
Job type: Permanent
Salary: £20k - 24k per year
Contact name: Rachel Simpson

Contact email:
Contact phone: 01933 667229
Job ref: 40852
Published: 1 day ago

A brand new job opportunity has become available for a Customer Service Advisor to join a busy construction company near Ipswich. 

An established and well-recognised hire company that supplies plant, tool and powered access equipment to the building and construction sectors are now looking for an additional customer service advisor to keep up with the demands of the business.

The duties of the customer service advisor;

  • dealing with inbound and outbound calls.
  • Deal with customer enquiries over the phone and by email.
  • log breakdown calls ensuring the status is correct. 
  • Liaising with various departments to ensure all SLA's are adhered to.
  • Undertake administration duties such as filing, scanning, emailing etc.

You may have already worked in positions such as a call centre operative, customer service advisor, help desk advisor, call centre assistant, telesales, or call centre advisor. 

Benefits for the Customer Service Advisor:

  • Training and development available
  • Salary of £24,000 per year DOE
  • No weekends

If this role is of interest to you, apply today!