Hire Desk Controller

Location Hardingstone
Discipline: Plant Hire, Heavy Plant, Groundcare, Construction Plant, Capital Equipment
Associated job titles: Trainee Hire Controller , Plant/Rental Administrator , Hire Controller
Job type: Permanent
Salary: £25k - 30k per year
Contact name: Kirsty Sykes

Contact email: Kirsty.sykes@pathrecruitment.com
Contact phone: .
Job ref: 32708
Published: 22 days ago

Hire Desk Controller - up to £30,000 DOE. A new opportunity has become available for someone with industry experience to join a reputable plant and tool hire company at one of their depots near Northampton.

Hire Desk Controller Job Role:

  • As a Hire Controller, you will be dealing with customer site enquiries over the phone and emails, arranging the on and off-hire of plant machinery and small tools.
  • You will successfully convert any quotes or enquiries into orders by negotiating pricing and delivery schedules to maximise business.
  • This may include x hiring, rehiring and sourcing equipment such as plant, powered access, or tools from third party suppliers.
  • Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times.
  • You will be resolving any queries or claims that arise in a professional manner, ensuring all paperwork is completed and up to date.

To Be Successful as a Hire Desk Controller

  • You will have previous experience within the hire industry as a hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, or hire and sales controller.
  • It would be advantageous if you have previous buyer experience within the hire industry.
  • PC literate with good attention to detail. You may have used Syrinx, Insphire, or a similar CRM system
  • Excellent communication skills with a clear telephone manner.
  • Ability to work under pressure to set deadlines and prioritise tasks along with a confident and flexible attitude.

Benefits for the Hire Desk Controller:

  • Monday to Friday working hours 
  • Up to £30k DOE
  • No weekends


Please note that all potential employment offers are subject to pre-employment checks.