Customer Service Advisor

Location Hackney
Discipline: Plant Hire, Commercial Vehicles, Tool Hire, Powered Access, Power Generation, Non Mechanical, Traffic Management, Fleet Management, Quarrying, Material Handling, Heavy Plant, Demolition, Construction Plant
Associated job titles: Hire Desk Controller , Hire Coordinator, Tool Hire Sales
Job type: Permanent
Salary: £20k - 24k per year
Contact name: Georgina Wittich

Contact email:
Contact phone: 01933 667220
Job ref: 39227
Published: 24 days ago

Customer Service Advisor  - Join a successful hire company with great benefits, good work / life balance and with progression! If you are on the market for a Customer Service Advisor position, this could be the job for you! 

Responsibilities of the Customer Service Advisor:

  • Ensuring a high level of customer service is delivered. 

  • Organise all orders for on/off hires.

  • Build relationships with some great customers! 

  • Be the go-to person for our clients hiring need. 

  • Arranging bookings of equipment for various sectors.

  • Maintaining excellent relationships with suppliers and fellow team members

You will need to be motivated and keen to learn the product range and have some previous experience of working in a similar role. You will be a positive and confident communicator, who enjoys contributing to a busy team. The ability to work quickly and accurately, while under pressure would be a great asset for this busy role. 

Equally if you have had previous experience working as internal sales, hire controller, rental manager, hirinig manager, hire coordinator, hire desk, Hire Desk Controller, customer service desk, customer service advisor within the construction industry or related we would also like to hear from you!!!

Benefits of the Customer Service Advisor:

  • Up to circa £24,000 per annum (Negotiable DOE)

  • Pension Scheme

  • 22 days holiday + BH 

  • Training and career progression available

  • Regular Team socials 

  • Cycle scheme

  • Health care support plan