Hire Desk Controller

Discipline: Plant Hire, Construction Plant
Associated job titles: Hire Coordinator, Hire Controller
Job type: Permanent
Salary: £20.5k - 24.5k per year
Contact name: Rachel Simpson

Contact email: Rachel.simpson@pathrecruitment.com
Contact phone: 01933 667229
Job ref: 32693
Published: 20 days ago

A new Hire Desk Controller opportunity has arisen to join a rapidly growing hire company that supplies a wide range of equipment throughout the UK to various sectors. You will be based at one of their depots near Hanley 

Hire Desk Controller Job Role:

  • As a Hire Controller, you will be dealing with customer site enquiries over the phone and emails, arranging the on and off-hire of plant machinery and small tools.
  • You will successfully convert any quotes or enquiries into orders by negotiating pricing and delivery schedules to maximise business.
  • This may include x hiring, re-hiring, and sourcing equipment such as plant, powered access or tools from third-party suppliers.
  • Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times.
  • You will be resolving any queries or claims that arise in a professional manner, ensuring all paperwork is completed and up to date.

To Be Successful as a Hire Desk Controller

  • You will have previous experience within the hire industry as a hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, or hire and sales controller.
  • It would be advantageous if you have previous buyer experience within the hire industry.
  • PC literate with good attention to detail. You may have used Syrinx, Insphire, or a similar CRM system
  • Excellent communication skills with a clear telephone manner.
  • Ability to work under pressure to set deadlines and prioritise tasks along with a confident and flexible attitude.


  • Monday to Friday working hours
  • Up to £24.5k DOE
  • 28 days holiday including bank holidays


Please note that all potential employment offers are subject to pre-employment checks.