Service Advisor

Location Feltham
Discipline: Fleet Management
Associated job titles: Senior Parts Consultant, Specialised Parts Advisor , Service Controller , Service Coordinator , Senior Parts advisor , Service Administrator
Job type: Permanent
Salary: £25k - 30k per year + bonus
Contact name: Rachel Simpson

Contact email:
Contact phone: 01933 667229
Job ref: 43112
Published: 4 days ago

A brand new job opportunity has become available for a Service Advisor | Salary: £25,000 - £30,000 DOE  + bonus| Permanent full-time role working just over 40 hours a week Monday - Friday with occasional Saturdays (Circa 1 a month)| Join as a Service Advisor at a busy depot near to Feltham. Great opportunity for career progression and room to expand your skill set! Sounds like something you are looking for, then keep reading! 

The role of the Service Advisor

  • As the Service Advisor you will support the service operations with parts, logistics, and customer service 
  • Deal with incoming telephone calls, emails, and customer calls.
  • Ensure all parts and after-sale issues are dealt with and progressed.
  • Progress and chase supplier orders and back orders.
  • Handle returned items, carriage, credits, and other charges.
  • Raise Sales Orders, purchase requests, purchase orders, and invoices.
  • Liaise with engineers to identify additional parts and provide quotations to customers

As our ideal Service Advisor, you will have the following:

  • Experience within a similar role 
  • Previous strong administration experience within the construction industry
  • Excellent IT skills with proficiency in Excel and Word.
  • Clear and concise communication skills both written and verbal.
  • A motivated and organised approach with excellent customer service skills

The ideal candidate will have experience as an Administrator, Service Controller, Service Administrator, Service Advisor, Service Coordinator, Service Planner, Workshop Controller, Workshop Scheduler or similar

This position offers career progression with a successful company looking to expand the after-sales support team and can provide many benefits including ongoing training within an expanding organization. There are lots of additional benefits to working here including rewards, money off and healthcare schemes. 

You can APPLY for this Service Advisor role now and then reach out via 01933 667229 /