Service Controller

Location Reading
Discipline: Commercial Vehicles, Plant Hire, Tool Hire, Agricultural, Fleet Management, HVAC, Heavy Plant, Demolition, Construction Plant
Associated job titles: Goods in , Specialised Parts Advisor , Administrator, Senior Hire Controller , Plant/Rental Administrator , Hire Coordinator, Stock Controller, Hire Controller, Assistant Hire Controller , Hire Administrator, Service Controller , Service Coordinator , Service Administrator
Job type: Permanent
Salary: £25k - 30k per year
Contact name: Rachel Simpson

Contact email:
Contact phone: 01933 667229
Job ref: 42884
Published: 10 days ago

A brand new job opportunity has become available for a Service Controller | Salary: £25,000 - £30,000 DOE | Permanent full time role working just over 40 hours a week Monday - Friday with occasional Saturdays (Circa 1 a month)| Join a busy depot near Reading. Great opportunity for career progression and room to expand your skillset! Sounds like something you are looking for. Then keep reading! 

The role of the Service Controller:

  • As the Service Controller you will support the service operations with parts, logistics, and customer service 
  • Deal with incoming telephone calls, emails, and customer calls.
  • Ensure all parts and after-sale issues are dealt with and progressed.
  • Progress and chase supplier orders and back orders.
  • Handle returned items, carriage, credits, and other charges.
  • Raise Sales Orders, purchase requests, purchase orders, and invoices.
  • Liaise with engineers to identify additional parts and provide quotations to customer

As our ideal Service Controller, you will have the following:

  • Experience within a similar role 
  • Previous strong administration experience within the construction industry
  • Excellent IT skills with proficiency in Excel and Word.
  • Clear and concise communication skills both written and verbal.
  • A motivated and organised approach with excellent customer service skills

The ideal candidate will have experience as an Administrator, Service Controller, Service Administrator, Service Advisor, Service Coordinator, Service Planner, Workshop Controller, Workshop Scheduler, Hire Controller, Hire Coordinator, Hire Administrator, Hire Negotiator, Rental Manager or similar

This position offers career progression with a successful company looking to expand the after-sales support team and can provide many benefits including ongoing training within an expanding organization.

You can APPLY for this Service Controller role now and then reach out via 01933 667229 /