Service Controller

Location Cheltenham
Discipline: Commercial Vehicles, Plant Hire, Sweeper Hire, Accommodation, Builders Merchants, Agricultural, Waste Management, Traffic Management, Fleet Management, Demolition, Construction Plant, Capital Equipment
Associated job titles: Senior Parts Consultant, Lead Parts Advisor , Goods in , Specialised Parts Advisor , Administrator, Hire Administrator, Service Controller , Parts Advisor , Service Coordinator , Parts Consultant, Senior Parts advisor , Lead Parts Consultant , Service Administrator
Job type: Permanent
Salary: £22k - 26k per year + Bonus potential
Contact name: Leo Edwards

Contact email:
Contact phone: 01933 667223
Job ref: 42954
Published: 13 days ago

A brand new job opportunity has become available for a Service Controller | Salary: £22,000 - £26,000 DOE  + bonus| Permanent full time role working just over 40 hours a week Monday - Friday with occasional Saturdays (Circa 1 a month)|

Join as a Service Controller at a busy depot near Quedgeley/Brockworth and Twigworth. Great opportunity for career progression and room to expand your skill set! Sounds like something you are looking for. Then keep reading! 

The role of the Service Controller

  • As the Service Controller you will support the service operations with parts, logistics, and customer service 

  • Deal with incoming telephone calls, emails, and customer calls.

  • Ensure all parts and after-sale issues are dealt with and progressed.

  • Progress and chase supplier orders and back orders.

  • Handle returned items, carriage, credits, and other charges.

  • Raise Sales Orders, purchase requests, purchase orders, and invoices.

  • Liaise with engineers to identify additional parts and provide quotations to customers

As our ideal Service Controller, you will have the following:

  • Experience within a similar role 

  • Previous strong administration experience within the construction industry

  • Excellent IT skills with proficiency in Excel and Word.

  • Clear and concise communication skills both written and verbal.

  • A motivated and organised approach with excellent customer service skills

The ideal candidate will have experience as an Administrator, Service Controller, Service Administrator, Service Advisor, Service Coordinator, Service Planner, Workshop Controller, Workshop Scheduler or similar

This Service Controller position offers career progression with a successful company looking to expand the after-sales support team and can provide many benefits including ongoing training within an expanding organization. There are lots of additional benefits to working here as a Service Controller including rewards, money off and healthcare schemes. 

You can APPLY for this Service Controller role now and then reach out via 01933 667223 /