New year/New Career! Service Controller - Salary: £25,000 - £30,000 DOE
Location of the role is just south of Sandy, Bedfordshire
Permanent, full time role - 40 hour working week Monday - Friday
The role of the Service Controller
- As the Service Controller you will support the service operations with parts, logistics and customer service
- Deal with incoming telephone calls, emails and customer calls.
- Ensure all parts and after-sale issues are dealt with and progressed.
- Progress and chase supplier orders and back orders.
- Handle returned items, carriage, credits and other charges.
- Raise Sales Orders, purchase requests, purchase orders and invoices.
- Liaise with engineers to identify additional parts and provide quotations to customer
As a our ideal Service Controller, you will have the following:
- Experience within a similar role
- Previous strong administration experience within the construction industry
- Excellent IT skills with proficiency in Excel and Word.
- Clear and concise communication skills both written and verbal.
- A motivated and organised approach with excellent customer service skills
This position offers career progression with a successful company looking to expand the after sales support team and can provide many benefits including ongoing training within an expanding organisation