Service Controller

Location Sandy
Discipline: Agricultural, Rail Plant, Quarrying, Cranes, Heavy Plant, Demolition, Construction Plant, Capital Equipment
Associated job titles: Administrator, Service Manager
Job type: Permanent
Salary: £25k - 30k per year + benefits
Contact name: Karen Rainbow

Contact email:
Contact phone: 01933 667 222
Job ref: 40208
Published: 27 days ago

New year/New Career! Service Controller - Salary: £25,000 - £30,000 DOE

Location of the role is just south of Sandy, Bedfordshire

Permanent, full time role - 40 hour working week Monday - Friday

The role of the Service Controller

  • As the Service Controller you will support the service operations with parts, logistics and customer service 
  • Deal with incoming telephone calls, emails and customer calls.
  • Ensure all parts and after-sale issues are dealt with and progressed.
  • Progress and chase supplier orders and back orders.
  • Handle returned items, carriage, credits and other charges.
  • Raise Sales Orders, purchase requests, purchase orders and invoices.
  • Liaise with engineers to identify additional parts and provide quotations to customer


As a our ideal Service Controller, you will have the following:

  • Experience within a similar role 
  • Previous strong administration experience within the construction industry
  • Excellent IT skills with proficiency in Excel and Word.
  • Clear and concise communication skills both written and verbal.
  • A motivated and organised approach with excellent customer service skills


This position offers career progression with a successful company looking to expand the after sales support team and can provide many benefits including ongoing training within an expanding organisation