Service Coordinator

Location Sandy
Discipline: Plant Hire, Agricultural, Rail Plant, Cranes, Heavy Plant, Demolition, Construction Plant
Associated job titles: Hire Administrator, Administrator, Rental Manager , Plant/Rental Administrator , Hire Coordinator, Hire Controller
Job type: Permanent
Salary: £25.5k - 28.5k per year
Contact name: Rachel Simpson

Contact email:
Contact phone: 01933 667229
Job ref: 39617
Published: 7 days ago

Service Coordinator - Up to £28,500 DOE! An exciting new opportunity has become available to join an established plant hire company near Sandy!

The Role

  • To effectively liaise with the service manager, hire desk and the workshop.
  • To administrate and co-ordinate all workshop and engineering processes.
  • As the service coordinator, you will be dealing with customers regarding machine breakdowns over the phone to determine the best course of action.
  • You will carry out administrative tasks, ensuring everything is logged correctly and all the paperwork is up to date.
  • Work directly with other members of the service department to ensure all plant repairs are dealt with in a timely manner.
  • Liaise with parts suppliers ensuring correct parts are identified, ordered and then allocated when received in stock.
  • Responsible for using and updating service programmes on the companies software systems. 

To Be Successful In This Role:

  • You will have previous experience as a workshop controller, service controller, service coordinator or after sales controller.
  • You will have experience working within a mechanical industry, assisting the service department or workshop.
  • You will have experience coordinating and deploying engineers for emergency breakdowns.
  • You will have experience with database software systems such as Insphire, Syrinx, HireHop, or MCS.
  • You will have a full UK driving license with own transport.

The Company

You will be joining an established forward thinking construction company who strive to provide outstanding equipment and customer service every time. Due to their ongoing success, they are seeking an additional service coordinator to join their service department who is able to work well under pressure and has the enthusiasm and determination needed to be successful in this position.


  • 28 days holiday including bank holidays
  • Onsite parking
  • Up to £28,500 salary

Please note that all potential employment offers are subject to pre-employment checks.