Service Coordinator

Location Rotherham
Discipline: Commercial Vehicles, Agricultural, Construction Plant, Capital Equipment
Associated job titles: Transport Controller, Hire Administrator, Transport Administrator , Hire Desk Controller , Hire Coordinator, Hire Controller
Job type: Permanent
Salary: £25k - 30k per year + benefits
Contact name: Karen Rainbow

Contact email: karen.rainbow@pathrecruitment.com
Contact phone: 01933 667 222
Job ref: 39569
Published: 21 days ago

Service Coordinator - Up to £30,000 DOE! An exciting new opportunity has become available to join an established construction plant company in Sheffield.

You must have previous experience of working with warranties/parts/service in a mechanical / industrial/ equipment hire industry to apply for this role!

The Role - Service Coordinator

  • As the service coordinator, you will be dealing with customers regarding machine breakdowns over the phone to determine the best course of action.
  • You will carry out administrative tasks, ensuring everything is logged correctly and all the paperwork is up to date.
  • Work directly with other members of the service/warranty department to ensure all plant repairs and regular maintenance programmes are dealt with in a timely manner.
  • Liaise with parts suppliers ensuring correct parts are identified, ordered and then allocated when received in stock.
  • Responsible for using and updating service programmes on the companies software systems. 

As a Service Coordinator you will have;

  • previous experience as a workshop controller, service controller, service coordinator or after sales controller.
  • experience working within a mechanical industry, assisting the service department or workshop.
  • experience coordinating and liaising with engineers regarding maintenance/repair work 
  • experience with database software systems such as Insphire, Syrinx, HireHop, or MCS.

The Company

You will be joining an established forward thinking construction plant company who strive to provide outstanding equipment and customer service every time. Due to their ongoing success, they are seeking an additional service coordinator to join their service and warranty department who is able to work well under pressure and has the enthusiasm and determination needed to be successful in this position.

Benefits:

  • 28 days holiday including bank holidays
  • Onsite parking
  • Up to £30,000 salary
  • Company pension
  • Ongoing Training programmes and staff development
  • Company work wear
  • Health Care (after qualifying period)

Please note that all potential employment offers are subject to pre-employment checks.