Service Controller- Keston

Location Bromley, Greater London, England
Discipline: Plant Hire, Powered Access, Power Generation, Accommodation, Heavy Plant, Construction Plant
Associated job titles: Hire Manager , Hire Desk Controller , Service Manager, Senior Hire Controller , Service Engineer , Hire Coordinator, Hire Controller
Job type: Permanent
Salary: £25k - 28k per year
Contact name: Karen Rainbow

Contact email:
Contact phone: .
Job ref: 38702
Published: about 1 month ago

Service Coordinator - Up to £28,000 DOE! An exciting new opportunity has become available to join an established plant hire company near the Bromley area.

You must have previous experience of working within the plant hire industry to apply for this role!

The Role

  • To effectively liaise with the service manager, hire desk and the workshop.
  • To administrate and co-ordinate all workshop and engineering processes.
  • As the service coordinator, you will be dealing with customers regarding machine breakdowns over the phone to determine the best course of action.
  • You will carry out administrative tasks, ensuring everything is logged correctly and all the paperwork is up to date.
  • Work directly with other members of the service department to ensure all plant repairs are dealt with in a timely manner.
  • Liaise with parts suppliers ensuring correct parts are identified, ordered and then allocated when received in stock.
  • Responsible for using and updating service programmes on the companies software systems. 

To Be Successful In This Role:

  • You will have previous experience as a workshop controller, service controller, service coordinator or after sales controller.
  • You will have experience working within the plant hire industry, assisting the service department or workshop.
  • You will have experience with database software systems such as Insphire, Syrinx, HireHop, or MCS.
  • You will have a full UK driving license with own transport.

The Company

You will be joining an established forward thinking plant hire company who strive to provide outstanding equipment and customer service every time. Due to their ongoing success, they are seeking an additional service coordinator to join their service department who is able to work well under pressure and has the enthusiasm and determination needed to be successful in this position.


  • Monday to Friday 7.30am-5.30pm
  • 28 days holiday including bank holidays
  • Onsite parking
  • Up to £28,000 salary

Please note that all potential employment offers are subject to pre-employment checks.