Senior Hire Controller / Team Leader (Construction Plant Hire)

Benefits

Circa £35k + possibilities of company car or car allowance + bonus

22days holiday + Bank Holidays 

Location

West Bromwich

The Company

This is a thrilling opportunity to join one of the fastest growing construction plant rental companies supplying plant hire, welfare and environmental solutions throughout the UK. This Business is now looking to recruit a customer focused, well organised individual with experience in the civil engineering and plant sectors to assist in maintaining and developing service levels.

The Role

Working as a Seniot member of staff you will have full responsibility of helping supervise the depot including Health & Safety regulations, Policies and Procedures. You will supervise the hire desk and key customer accounts whilst ensuring targets are met or exceeded. As this is a key role within the company you will work closely with senior management, promoting the company and actively managing client relationships to develop sales.

The Candidate

The successful candidate will have strong organisational and communication skills. Previous experience in managing or supervising is essential. Proven track record of leading and developing a team. You will have good knowledge of Microsoft Packages and excellent IT skills. You will have a good telephone manner and be able to work well under pressure.

Responsibilities

• Driving operational performance
• Liaising with customers and suppliers
• Effectively manage the personnel
• Making sure quality, budgetary targets and environmental objectives are met
• Having a clear understanding of the company's policies
• Responding to and dealing with customer communication by email and telephone
• Direct the day-to-day activities of all depot staff in order to maximise their productivity
• Monitor quality of products that are available for hire.

Requirements

• Attention to details and quality
• Commercial awareness
• Business acumen
• Strong communication skills both written and verbal
• Customer focused
• Full understanding of Health & Safety regulations
• Must be computer literate, Word, Excel and experience in hire industry software
• Understanding of Profit and Loss account
• Business Development / Sales an advantage 

The ideal candidate will be located in either of the following areas;

Dudley, West Bromwich, Bromsgrove, Redditch, Catshill, Bewdley, Kidderminster, Birmingham, Wolverhampton, Highly, Hagley, Walsall, Sutton Coldfield, Solihull and surrounding areas.