Hire Desk Controller


Reference: 32060
£25k - 30k per year + Bonus
Closing Date: 30/12/2019

Hire Controller

An exciting new opportunity has become available to join a successful independent hire company as a hire desk controller at one of their busiest depots near Chelmsford. You will be working within a team, assisting in the day to day requirements of the construction equipment hire department and will be dealing with customers/clients who are seeking rental solutions.

Job Role of the Hire Desk Controller:

  • Ensuring a high level of customer service is delivered at all times. 
  • Organise all orders for on/off hires.
  • Negotiate pricing and upselling of products.
  • Input orders onto in-house hire software system and ensure updates daily
  • Arranging bookings of equipment for various sectors.
  • Maintaining excellent relationships with suppliers and fellow team members
  • Liaising with other depots to check availability of equipment
  • Distribution of daily incoming and outgoing paperwork
  • Assist with other general duties as and when required


  • Previous experience working within the hire industry as a hire desk controller, hire administrator, hire co-ordinator, rental administrator or hire desk.
  • PC literate with good attention to detail
  • Excellent communication/customer service skills with a clear telephone manner
  • Ability to work under pressure to set deadlines and prioritise tasks along with a confident and flexible attitude.

As a Hire Desk Controller, you will need to be motivated and keen to learn the product range and have some previous experience of working in the plant/tool or automotive industry. You will be a positive and confident communicator, who enjoys contributing to a busy team. The ability to work quickly and accurately, while under pressure would be a great asset for this busy environment.


  • £25,000 to £30,000 per annum DOE
  • Bonus
  • Hours 7.30am to 5.30pm Monday to Friday plus alternative Saturdays 7.30am - 12.30pm
  • Pension
  • Training and career progression available



Accommodation, Construction Plant, Heavy Plant, Material Handling, Plant Hire, Tool Hire, Waste Management

Alternative Job Title(s):

Assistant Hire Controller,Hire Controller,Hire Coordinator,Hire Desk Controller,Plant/Rental Administrator,Trade Counter Assistant


Attractive Bonus

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Talk to a consultant!

Talk to Rachel Simpson, our specialist consultant managing this position.

01933 667 229