Customer Service Advisor

Location Lewes
Discipline: Plant Hire, Construction Equipment, Tool Hire, Powered Access, Power Generation, Heavy Plant
Associated job titles: Hire Coordinator, Hire Controller, Hire Administrator, Hire Desk Controller
Job type: Permanent
Salary: £26k - 28k per year + Bonus
Contact name: Georgina Wittich

Contact email:
Contact phone: 01933 667220
Job ref: 43588a
Published: 15 days ago

Customer Service Advisor - Feel stuck in your current company...? Want to be noticed, be rewarded with a great bonus, with no weekends and work with a fantastic team! Up to 25 days Holiday, Team communities + MUCH MORE! 

Responsibilities of the Customer Service Advisor:

  • Build important relationships with internal and external clients.
  • Dealing with on/off hires 
  • Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times.
  • You will be resolving any queries or claims that arise in a professional manner, ensuring all paperwork is completed and up to date.
  • You may use Syrinx, Inspire, or a similar CRM system.

The Customer Service Advisor may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries, although this is not essential.

You may have worked as a Customer Service Advisor, Customer Service Coordinator, Administrator, hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller. Not essential.

Benefits for the Customer Service Advisor:

  • Up to £28k DOE
  • Monday-Friday working hours
  • Company bonus scheme 
  • Pension & Healthcare sche,e 
  • Training available 
  • Up to 25 days holiday plus bank holidays 
  • Free on-site Parking!

Hit the APPLY button now to be considered for this Customer Service Advisor role or contact Georgina on 01933667220 or to find out more!