We are currently seeking a dedicated and experienced Service Supervisor to join our client at one of their prestigious depots near to Kendal. You would be joining a reputable company that supply market leading machinery within the plant hire and related industries. As a Service Supervisor, you will play a crucial role in overseeing the service operations, ensuring the highest standards of customer satisfaction and operational efficiency. Salary of up to £45,000 DOE, with on-site parking, employee discounts and more!
Your Responsibilities as the Service Supervisor!
- As the Service Supervisor, you will predominantly be office based, processing service enquiries, resolving any technical issues, and maintaining customer relationships.
- Distributing the workload between PDI technicians and yard staff, ensuring all equipment breakdowns are responded to promptly and efficiently, reporting to the service manager.
- All paperwork and records are filled out correctly.
- Monitor service quality and implement improvements to enhance customer satisfaction.
- Dealing with ordering of parts and stock control, upselling after sales services to customers.
Requirements:
As the service supervisor, you will have had previous experience within the plant hire, fleet, agricultural, HGV, Truck or relatable industries. You will have previously worked as a hire desk controller, hire controller, parts advisor, senior engineer, plant engineer, service supervisor, service manager, after sales supervisor, workshop manager, workshop supervisor, workshop chargehand, workshop team leader, parts person or similar. You must hold a UK driving license due to the location of the role.
Benefits for the Service Supervisor!
- Salary up to £45k DOE!
- 22 days plus bank holidays.
- Pension scheme.
- Private Health scheme.
- Sick pay program.
- On site parking.
If you are ready for a new challenge and meet the requirements outlined above, we encourage you to apply for this exciting service supervisor opportunity, or for more information, please contact Rachel on 01933 667229 or rachel.simpson@pathrecruitment.com
